Results-driven leader adept at establishing long-term vision connected with tactical implementation to drive organizational outcomes. Deeply committed to developing the people, optimizing the organizations, and enhancing the communities I have the opportunity to work with. Passionate about aligning and elevating teams. Skilled at delivering results for complex programs, projects, and initiatives using straightforward communication to enable collaboration with diverse stakeholders. Highly successful business development lead.
Core Competencies
Strategic Planning
Business Development
Client Management
Business Development
Program Management
Strategic Plan Implementation
Business Transformation
Talent Development
Stakeholder Communications
Recent Work Experience
Western Business Unit Client Services Director
Brown and Caldwell | 2020 - Now
Operationalized a strategic planning process to align client-specific strategies with area, business unit, and company priorities to inform investments and resource allocation
Developed client service manager development program to fast-track development of business, technical, and interpersonal skills for identified client-facing top talent
Collaborated with business unit leadership to develop market-relevant strategies to increase business performance, grow talent, and enhance client delivery
Facilitated teams in the development of seven client investment plans for top business unit clients resulting in increased team alignment and enhanced visibility for operations leads
Northwest Area Wastewater Market Sector Lead
Brown and Caldwell | 2019 - 2020
Formulated and implemented five-year wastewater market strategy for NW Area focused on increasing market share by capturing high-return, strategic projects with key clients
Created marked-focused staff development strategy to align skills and experience with upcoming market drivers and provide enhanced opportunities for staff development
Collaborated with operations leads , other market sector leads, and client services managers to balance resources across full spectrum of NW Area strategic priorities
Client Service Manager
Brown and Caldwell | 2014 - Now
Led the successful execution of multi-year sales strategies to win four top company and business unit pursuits totalling over $47M in sales
Integrated client needs, market drivers, and company priorities into tangible and actionable client strategies to increase market share and expand service offerings
Drove business performance including revenue, profit, project performance, and resource needs for multiple clients
Program Manager
Brown and Caldwell | 2014 - Now
Achieved clients' strategic goals through the development and execution of $1.3B in capital programs
Developed and implemented organizational transformations to align decisions with strategic objectives, standardize business processes, and develop organizational capacity
Connected and led across an array of competency areas including technical planning and delivery, regulatory negotiations, financial studies and stakeholder communications