Results-driven leader adept at establishing long-term vision connected with tactical implementation to drive organizational outcomes. Deeply committed to developing the people, optimizing the organizations, and enhancing the communities I have the opportunity to work with. Passionate about aligning and elevating teams. Skilled at delivering results for complex programs, projects, and initiatives using straightforward communication to enable collaboration with diverse stakeholders. Highly successful business development lead.

Core Competencies

Strategic Planning

Business Development

Client Management

Business Development

Program Management

Strategic Plan Implementation

Business Transformation

Talent Development

Stakeholder Communications

Recent Work Experience

Western Business Unit Client Services Director

Brown and Caldwell | 2020 - Now

  • Operationalized a strategic planning process to align client-specific strategies with area, business unit, and company priorities to inform investments and resource allocation

  • Developed client service manager development program to fast-track development of business, technical, and interpersonal skills for identified client-facing top talent 

  • Collaborated with business unit leadership to develop market-relevant strategies to increase business performance, grow talent, and enhance client delivery

  • Facilitated teams in the development of seven client investment  plans for top business unit clients resulting in increased team alignment and enhanced visibility for operations leads 

Northwest Area Wastewater Market Sector Lead

Brown and Caldwell | 2019 - 2020

  • Formulated and implemented five-year wastewater market strategy for NW Area focused on increasing market share by capturing high-return, strategic projects with key clients 

  • Created marked-focused staff development strategy to align skills and experience with upcoming market drivers and provide enhanced opportunities for staff development

  • Collaborated with operations leads , other market sector leads, and client services managers to balance resources across full spectrum of NW Area strategic priorities

Client Service Manager

Brown and Caldwell | 2014 - Now

  • Led the successful execution of multi-year sales strategies to win four top company and business unit pursuits totalling over $47M in sales

  • Integrated client needs, market drivers, and company priorities into tangible and actionable client strategies to increase market share and expand service offerings  

  • Drove business performance including revenue, profit, project performance, and resource needs for multiple clients

Program Manager

Brown and Caldwell | 2014 - Now

  • Achieved clients' strategic goals through the development and execution of $1.3B in capital programs

  • Developed and implemented organizational transformations to align decisions with strategic objectives, standardize business processes, and develop organizational capacity

  • Connected and led across an array of competency areas including technical planning and delivery, regulatory negotiations, financial studies and stakeholder communications